At KUHL Sales, we understand that getting your high-performance outdoor gear quickly and reliably is part of the adventure. That’s why we’ve designed a delivery process that’s as efficient and dependable as our products. Whether you’re gearing up for a last-minute hike or planning your next big expedition, we’re here to ensure your order arrives on time and in perfect condition.
Order Processing
Once you place your order, our team springs into action! We process all orders within 1-2 business days. This includes verifying your payment, preparing your items with care, and coordinating with our trusted shipping partners to get your package on its way. We know you’re eager to hit the trails, so we work swiftly to minimize any delays.
Shipping Options
We offer two flexible shipping methods to suit your needs, both leveraging global carriers to deliver to adventurers worldwide (excluding Asia and some remote areas due to logistical constraints).
- Standard Shipping: For a flat fee of $12.95, we ship via DHL or FedEx. This option is perfect if you need your gear sooner. Your order will typically arrive within 10-15 days after shipment. It’s reliable, trackable, and ideal for those who can’t wait to explore.
- Free Shipping: For orders over $50, enjoy free shipping via EMS. This economical option delivers your order within 15-25 days after shipment. It’s a great way to save while still receiving quality service, though it may take a bit longer—perfect for planners who are stocking up for future adventures.
Note: Shipping times are estimates and may vary slightly based on your location and customs processing. Rest assured, we provide tracking information so you can monitor your package’s journey every step of the way.
International Delivery
We ship globally to serve our community of explorers, from the rugged mountains of North America to the scenic trails of Europe. However, we currently cannot deliver to Asia and a few remote regions due to shipping limitations. If you’re unsure about your area, feel free to reach out to our support team for clarification.
After Your Order Arrives
When your package arrives, inspect it with the same excitement we pack it with! If anything isn’t perfect, remember our hassle-free return policy: you have 15 days from receipt to initiate a return. We want you to be completely satisfied with your KUHL Sales experience.
Our Commitment to You
Just like our products, our delivery service is built on reliability and value. We partner with top carriers like DHL, FedEx, and EMS to ensure your gear reaches you safely. At KUHL Sales, we’re not just selling apparel—we’re supporting your journey, and that includes getting you equipped efficiently and affordably.
Thank you for trusting us with your outdoor needs. Adventure awaits, and we’re honored to be part of your preparation.